Kaka industrial W-10012 High performance adjustable hand brake 173114

You can typically expect your product to arrive within 4-7 Business Days, depending on your location and product availability

Effective for all purchases on www.summitforgesupply.com

1. Contact Information

• 
  Email: support@summitforgesupply.com
  
• 
  Phone: 419-967-3418
  
• 
  Address: 6357 Wedgewood Dr.
  
• 
  Hours: Mon–Fri, 9AM–5PM EST
  

2. Return Eligibility

• 
  Returns accepted within 14 days of receiving your order.
  
• 
  Items must be unused, undamaged, and in original packaging with proof of purchase.
  

3. Return Process

1. 
   Contact us within 7 days of delivery to request a return (support@summitforgesupply.com or 419-967-3418).
   
2. 
   Receive a Return Authorization (RMA) and prepaid shipping label.
   
3. 
   Ship the item within 7 days using a trackable method.
   

Return shipping is free and covered by Summit Forge Supply.

4. Refunds

• 
  Refunds are issued after inspection of returned items.
  
• 
  Processed to the original payment method within 14 days of approval.
  
• 
  25% restocking fee applies for “change of mind” returns.
  
• 
  Full refunds or replacements provided for defective, damaged, or incorrect items.
  

5. Non-Returnable Items

• 
  Custom/personalized products
  
• 
  Perishable goods
  
• 
  Intimate/sanitary items (unless unopened)
  
• 
  Gift cards and downloadable software
  

6. Exchanges

• 
  Accepted for defective, damaged, or incorrect items.
  
• 
  No shipping cost for exchanges.
  

7. Order Cancellations

• 
  Before shipment: Full refund.
  
• 
  After shipment: Follow the standard return process.
  

8. Legal & Support

This policy does not affect your statutory consumer rights.

For help, visit our FAQ page or contact us directly:

📧 support@summitforgesupply.com | 📞 419-967-3418